Legislative reform is not required for an adviser to deliver in the client’s best interests, despite the regulatory framework that does not work for either adviser or client.

- Rethinking client communications and the SOA to be both client-friendly and compliant

- The SOA or the client file? Is there a one-size-fits-all approach?

- Utilising technology to support efficiency, leaving more time supporting the client.
Professional standards CPD: 0.17 Professionalism and ethics; 0.34 Client care and practice & 0.16 Regulatory compliance and consumer protection
ASIC RG146 CPD: 0.17 Specialist knowledge - Financial planning; 0.34 Specialist knowledge and planning & 0.16 Specialist knowledge - Financial planning